Terms & Conditions
OVERVIEW
This website is operated by SOCIAL GROWTH ENGINE. Throughout the site, the terms “we”, “us” and “our” refer to SOCIAL GROWTH ENGINE. SOCIAL GROWTH ENGINE offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SOCIAL GROWTH ENGINE, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless SOCIAL GROWTH ENGINE and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the USA
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@socialgrowthengine.com.
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Terms of Service
1. By registering on Social Growth Engine or any affiliates you are agreeing to these terms of service. We reserve the right to change the terms of service at any time without any prior notice.
2. Social Growth Engine was created for convenience of promoting your product, brand or service via Instagram and social media. We do not encourage spamming or violation of Instagram user's rights or rules set by Instagram or other social media accounts.
3. Social Growth Engine is not affiliated with Instagram or any other social networking sites or any other third-party sites in any way.
4. We are not responsible for any of your actions and their consequences when you use Social Growth Engine. We are not responsible if your Instagram account is locked, blocked or banned.
5. We need to use your login credentials - username and password - to connect to our application and avail the services. However, we will not use your credentials without your permission. Social Growth Engine does not share your credentials with third-parties.
6. Our system servers are secured using high level encryption to prevent unauthorized access of your account. However, in case of security breach and loss of data, we are not responsible for this or the consequences that follow the event.
7. Please note that if you change your social media password, your account will automatically stop. To activate it again, resubmit the new password via our online link.
8. User behavior such as liking, following or commenting on your images or gallery cannot be predicted and therefore cannot be controlled. The actual number of likes or followers you get depends on the quality of content in your gallery.
9. Please note that the Follower/Unfollower is an "additional" or "extra" feature of Social Growth Engine. Should it not function as expected during your license period, the feature will not be prolonged or extended after your license expires.
10. Updated personal and account details - It is customer responsibility to inform us of any changes to customer accounts (eg. account username, password) or personal details such as email address. We will attempt to contact you via email to advise you of any issues (including inability to access to your account). It is not our responsibility if we are unable to access your account due to account changes and/or if we are unable to reach you due to change of personal contact details. It is also customer responsibility to check junk mail for our emails. We will not provide any additional compensation or refunds for failure to advise us of changes to personal and account details.
11. Time of voluntary inactivity - If you change your password or update your account and/or personal details and fail to notify us you will be charged while your subscription remains active. If you are unsatisfied with the service, it is your responsibility to advise us or cancel your subscription (see 'Refund & Cancellation' Policy below).
12. We reserve us the right to remove your account and ban you from using Social Growth Engine services at any point in time. In an unlikely event of this happening, your purchases will not be refunded.
13. Every Social Growth Engine user is obliged to report any errors, bugs, glitches and other issues with Social Growth Engine websites or services provided. A fail to do so or exploitation of above mentioned issues may result in your account removal or ban (as per 12. above).
14. All services are monthly reoccurring subscriptions (excluding Ghost Removal service) until the customer cancels the service as per procedure (see 'Refund & Cancellation' Policy below). This is clearly stated on our website including at ‘check out’ before service is purchased. No refunds or compensation will be provided for customers who advise they were unaware of the service being an ongoing monthly reoccurring subscription.
Platform Specific Terms
Instagram Like Exchange - Accounts must be set to ‘public’ (not private) and no compensation or additional services will be provided due to customer error of account settings. Likes, page likes, page reaches, impressions and any other related activity under Like Exchange and/or Influencer Booster service products will not be topped up if removed by Instagram after 14 days of posting.
Instagram Influencer Booster - The username provided by you the customer must be correct and no compensation or additional services will be provided due to customer error of username spelling, as the service will be delivered to the account of username provided and can not be revoked once delivered.
Accounts must be set to ‘public’ (not private) and no compensation or additional services will be provided due to customer error of account settings. In the case of the two above instances of customer error, the customer is required to repurchase the Influencer Booster service and no compensation will be provided for the incorrectly delivered service. Influencer Booster can run independently or simultaneously with the Like Exchange service.
It will be assumed the customer is purchasing both services to run simultaneously unless a cancellation request is received for one service when another is activated by the customer. No compensation will be provided for customers who sign up for one service without cancelling the other as per Refund & Cancellation Policy.
Likes, page likes, page reaches, impressions and any other related activity under Like Exchange and/or Influencer Booster service products will not be topped up if removed by Instagram after 14 days of posting.
YouTube (all services) - Once YouTube services commence, they will be delivered and can not be revoked or cancelled until the entirety of the months service has been delivered (eg. once the service has been activated to deliver to 5 posts, the service will continue until it has been delivered to 5 posts and can not be interrupted or cancelled prior to service completion). Customers may cancel at anytime but the cancellation will only apply to the following/reoccurring/next months activity and payment. The YouTube Channel ID provided by customer must be correct and no compensation or additional services will be provided due to customer error of YouTube Channel ID spelling/details, as the service will be delivered to the account of YouTube Channel ID provided and can not be revoked once delivered. Accounts must be set to ‘public’ (not private) and no compensation or additional services will be provided due to customer error of account settings. In the case of the two above instances of customer error, the customer is required to repurchase the YouTube service and no compensation will be provided for the incorrectly delivered service.
Refund & Cancellation Policy
No refunds will be provided for any payment processed and activity delivered under any circumstances for all services, including but not limited to all Instagram, Twitter, LinkedIn, YouTube, TikTok, Pinterest and Facebook Ads Management services.
All services are NON-REFUNDABLE and all sales are considered final.
Refunds will strictly not be provided for change of mind. If cancellation is requested prior to service being set up and delivered (within 6 hours), a credit only may be offered whereby the customer can receive the service or another service of equal or lesser value.
Instagram Account Recovery Service Refund Policy - If we can not recover the account within 21 days after we submit the request we will issue a 50% refund of the fee.
How to Cancel Your Account - All cancelations for all services must be submitted via our website https://socialgrowthengine.com/pages/cancel-my-account and received at least 24 hours prior to your automatic monthly payment recurring to allow time for processing. Any request via email or live chat is not deemed received unless the cancel request link has been completed via our website. This ensures all data is safely removed from our system and your payment subscription is cancelled.
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